Dashboards & BPM

Management dashboards and corporate portals are emerging as an indispensable tool to facilitate business process management and satisfy compliance requirements imposed by Sarbanes-Oxley. QL2 can consolidate data or content from any number of sources — inside or outside the firewall — into a concise and current summary, putting all the information you need at your finger tips.

Consolidating data from financial systems, CRM applications, web measurement tools, data warehouses, and proprietary reporting interfaces is no small feat. Getting different systems to talk to each other can be a lengthy and sometimes insurmountable task. QL2 lets you bypass the needs for data warehousing and other backend integration solutions by automatically extracting data directly from existing systems and interfaces and seamlessly integrate it.

In addition to drawing on in-house repositories, QL2 can incorporate external sources like syndicated market research, paid subscriptions services, stock quotes and news headlines so you need only look in one place for the information you depend on. QL2 can access and extract information from virtually any source, including web pages, XML and RSS feeds, Word, Excel and Power Point, Outlook and MIME, graphics and PDFs, compressed files, and any database.

By automating extraction and consolidation of data from disparate sources, QL2 eliminates inefficient manual processes that give rise to long lead times and the chance of human error. Plus, QL2 can programmatically populate and refresh your dashboard or portal as often as needed, on a periodic or real-time basis.

Site Monitoring

Your competitor's website can reveal insights about their strategy, but if you rely on casually browsing their site from time to time, you're likely to miss important developments and subtle changes. Whether it's a press release or event, a change to marketing copy, or a new product offering, QL2 can alert you immediately when a competitor updates their website.

QL2's siteWatch™ programmatically compares web pages over time and highlights the differences visually so you can easily see what's been added, removed or revised.

You can schedule siteWatch to automatically check websites for changes at regular intervals, and notify you by email with a summary report if changes occur. Unlike other tools, siteWatch can hone in on specific sections of a website and ignore others — like stock tickers and news headlines — that may change often but are immaterial.

Current Events and News Monitoring

There's an overabundance of news on the Internet and in syndicated services like Factiva — so much so that sifting through it can be a daunting and time-consuming task. QL2 simplifies the process by providing powerful tools that automatically filter, sort and organise news from any electronic source.

Simply specify relevant keywords and categories; QL2 hunts through news feeds to find pertinent articles for your review. You can fine tune which articles are collected with advanced rules that eliminate duplicates and reduce extraneous false positives.

QL2 can run on demand or on a regular schedule so need-to-know news is ready when you need it. QL2 automatically sends a digest with concise summaries and links to the full text to your desktop or a distribution list.

Sentiment Analysis

Public forums and blogs contain critical feedback that you don't want to miss. Everything from product recalls to consumer complaints are posted on websites like the Better Business Bureau (BBB) Online, state attorney general offices, and consumer protection agencies. QL2 can crawl through these sites on a regular basis and alert you to the latest postings about a product's safety or consumer complaints.